Trust
"Trust is the life-blood of an organization." - Stephen Covey
Say what you're going to do and then do it. If you can't say so early, explain what happened, and what you're going to do about it. Don't make promises you can't keep.
Covey puts it this way, "The only thing that can build trust is trustworthiness, which comes from always living - or conducting business - according to certain principles: honesty, integrity, respect, kindness, meaningful work, fairness, and justice. "
This is unrealted to my previous posts on Microsoft. It's a reminder to myself about how to treat others and how I expect to be treated.
12:27:47 AM 
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